Last Updated: 24/05/2026

At Palm Print, every piece is carefully handcrafted in small batches using traditional block printing techniques. Because of the handmade nature of our process, we request your patience while we prepare and dispatch your order with care.

1. ORDER PROCESSING

All orders are processed within 3–7 business days unless otherwise mentioned on the product page.

Certain handcrafted pieces may require additional preparation time depending on:

• printing process

• drying time

• stitching

• quality checks

Once your order is prepared, it is handed over to our shipping partners for dispatch.

1. SHIPPING WITHIN INDIA

We offer shipping across India.

Estimated delivery timelines:

• Metro Cities: 3–5 business days

• Other Locations: 5–8 business days

Delivery timelines may vary during:

• festivals

• public holidays

• weather disruptions

• high order volumes

1. INTERNATIONAL SHIPPING

We ship worldwide.

International delivery timelines generally range between:
7–15 business days depending on destination and customs processing.

Please note:

• customs duties

• import taxes

• local handling charges

(if applicable) are the responsibility of the customer.

1. ORDER TRACKING

Once your order is dispatched, you will receive:

• tracking details

• shipping confirmation

via email or SMS.

1. SHIPPING CHARGES

Shipping charges are calculated at checkout based on:

• delivery location

• order value

• shipping method

We may occasionally offer complimentary shipping during special promotions.

1. DELAYS

As every Palm Print piece goes through multiple handcrafted stages, occasional delays may occur.

We believe slow craft takes time, and we appreciate your patience while we create something meaningful for you.

1. ADDRESS & DELIVERY INFORMATION

Please ensure that:

• shipping address

• phone number

• email address

are entered correctly during checkout.

Palm Print will not be responsible for delays or failed deliveries caused by incorrect customer information.

1. FAILED DELIVERY ATTEMPTS

If delivery fails after multiple attempts by the courier partner, the order may be returned to us.

Additional shipping charges may apply for re-dispatch.

1. DAMAGED PACKAGE

If your package appears damaged during delivery:

• please refuse delivery if visibly tampered
  OR

• contact us immediately with photos of the package

at:
info@hikorainternational.com

1. CONTACT US

For shipping-related questions or assistance:

Palm Print
Email: info@hikorainternational.com
Phone: +91 9024291581
Location: Jaipur, Rajasthan, India